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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will open. It includes elaborate info about all the actions that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of instructional videos demonstrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, examine our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of tech support engineers available 24/7/365 and eager to help you with any issue. Each support ticket you open will be replied to in less than sixty minutes (the average trouble ticket response time is approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

OUR ID: 187047
US Toll Free Phone:
+1-855-211-0932

US International:
+1-727-546-HOST(4678)
International Sales e-mail: sales@deluxehost.net

UK Phone:
+44-20-3695-1294

Australia Phone:
+61-2-8417-2372

Bosnia Phone:
+387-61-157-890
Bosnia Sales e-mail:
prodaja@deluxehost.net

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
08.00 AM - 15.00 PM CET/BA



Check your server status
To check the status of your server if you think there is a problem, please go to: www.properstatus.com